Privacy Policy

Your Privacy at Wrexham Paving Services

Introduction

At Wrexham Paving Services, operated by Wrexham County Driveways Ltd (Company Ltd Number: 16139211), your privacy is of paramount importance to us. We are committed to protecting your personal information and ensuring that your experience on our website, www.wrexham.ltd, is secure and transparent. This Privacy Policy explains how we collect, use, and safeguard your data when you interact with our site or communicate with us via phone (01978 504 088) or email (contact@wrexhamcountydriveways.ltd).

Information We Collect

When you visit our website or contact us, we may collect several types of information to provide you with our services and enhance your experience:

  • Personal Identification Information: Such as your name, email address, phone number, and postal address, provided when you fill out forms or communicate with us.
  • Technical Data: Including your IP address, browser type, operating system, and device information, gathered automatically as you navigate our website.
  • Usage Data: Details about your interaction with our site, such as pages viewed, time spent, and navigation patterns.
  • Cookies and Tracking Technologies: We use cookies to enhance site functionality and analyse visitor behaviour. For more information, please refer to our Cookie Policy.

How We Use Your Information

We use the information we collect for various purposes, including:

  • To respond to your enquiries and provide customer support.
  • To process orders and deliver services requested by you.
  • To improve our website’s content, functionality, and security.
  • To send you relevant updates, news, or promotional offers (where you have opted in).
  • To comply with legal obligations and regulatory requirements.

Legal Bases for Processing

We process your personal data on several legal bases, including your consent, the necessity to fulfil our contractual obligations to you, and our legitimate business interests. Where required by law, we will seek your explicit consent before collecting or processing sensitive information.

How We Share Your Information

Your privacy matters to us, and we do not sell or rent your personal data to third parties. However, we may share your information with trusted third-party service providers who assist us in operating our website and delivering services to you. These partners are required to maintain confidentiality and use your data only for the purposes specified by us.

We may also disclose your information if required by law, regulation, or court order, or to protect our rights, property, or the safety of our customers and staff.

Data Security

We implement robust security measures to safeguard your personal data against unauthorised access, alteration, or disclosure. These measures include secure servers, encryption, and regular monitoring of our IT systems. Nevertheless, no method of data transmission over the Internet or electronic storage is completely secure, so we cannot guarantee absolute security.

Your Rights

Under UK data protection laws, you have several rights regarding your personal information:

  • The right to access the personal data we hold about you.
  • The right to rectify incorrect or incomplete data.
  • The right to request erasure of your data under certain circumstances.
  • The right to restrict or object to certain types of processing.
  • The right to data portability, allowing you to obtain and reuse your data across different services.
  • The right to withdraw consent at any time where processing is based on consent.

To exercise any of these rights, please contact us using the details provided below.

International Data Transfers

In some cases, your information may be transferred and processed outside the United Kingdom. Where this occurs, we ensure that appropriate safeguards are in place, such as standard contractual clauses or other mechanisms approved by regulators, to protect your data.

Retention of Your Data

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy, comply with legal obligations, or resolve disputes. When data is no longer required, we securely dispose of it.

Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:

  • Website Name: Wrexham Paving Services
  • Phone: 01978 504 088
  • Email: contact@wrexhamcountydriveways.ltd
  • Website: www.wrexham.ltd
  • Company Name: Wrexham County Driveways Ltd
  • Company Ltd Number: 16139211

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in legal requirements, our practices, or our services. Any updates will be posted on this page, and we encourage you to review this policy regularly. Significant changes will be clearly communicated on our website to ensure you remain informed.